We want you to be completely satisfied with your purchases. If you're not happy with your order, you can return it within 30 days of receiving it for a full refund or exchange. Please ensure the items are in their original condition with tags attached.

At Presentnest, we understand the excitement of waiting for your gifts. Our dedicated team works tirelessly to ensure your orders are processed swiftly and delivered to your doorstep within 7-15 days from the date of purchase. We partner with reliable shipping services to guarantee timely and secure delivery, allowing you to prepare for your celebrations without a worry.

For any inquiries about your order status or delivery, please feel free to contact our customer support team at BelguidaHelpdesk@Outlook.com Thank you for choosing us to be a part of your experience!

At Presentnest, we're open to exciting collaborations, wholesale opportunities, and media engagements. If you're interested in partnering with us, exploring wholesale options, or discussing media-related inquiries, we welcome your business proposals.

For all business inquiries, please contact us at Belguida@Outlook.com We look forward to working together!

We have a 30-day return policy for every item, allowing you to request a return within 30 days of receiving your purchase. However, please note that mystery boxes are non-returnable

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at belguidaHelpdesk@outlook.com. Please note that returns will need to be sent to the following address: [ Boereweg 6, 2840 Antwerpen ]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at belguidaHelpdesk@outlook.com.